Send us an E-Mail at email@example.com
Which Countries do you ship to?
We ship Worldwide
How long does Shipping time take?
Due to the high demand of orders, shipping time may vary among countries. Handling period takes 1 to 5 business days. Shipping time estimates between 2 to 5 weeks. You can also track your item on our website.
How to return/refund my item?
Send us a message at firstname.lastname@example.org and provide us your order number as well as proof of purchase (images, receipts, videos etc.). We have 30 days return policy. You can ship us back the item at your own cost. And we are more than happy to give you a full refund or reship you a new item depends on the situation. For more info, please read the refund/return policy.
What if I ordered multiple products?
If you order multiple products, items might arrive into separate packages.
Are my personal details safe?
At Elegant Cove, we protect the confidentiality of our customers. Any information you share with us remains private. We do not sell your personal information to any third party. We do not store credit card details and only require personal information for the purpose of processing the order. We assure you that it is 100% safe.